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Ready to Finish Superstores
Frequently Asked Questions


Can I purchase online?

Merchandise is available for purchase in stores only, call the store nearest you for availability. For more information see our Locations & Directions section.

Do you deliver?

We deliver to all states that we operate in. For more information see our Locations & Directions section.

Do you offer custom orders?

Our locally made Pine and Oak Bookcases are available in custom sizes. Visit your local Mill Store for details. For more information see our Locations & Directions section.

What is your return policy?

Unfinished Merchandise (see sales agreement for custom finished merchandise).
a. Please inspect your merchandise carefully before leaving the store, all merchandise must be returned in original condition.
b. Returns accepted with receipt for refund or exchange within 15 days.
1. Refunds for cash sales over $25.00 are issued from the main office, allow 14 days.
2. Purchases made by check are refundable by main office only.
3. Cash refunds under $25.00 are issued only between 9am-5pm monday-saturday.
4. Credit card sales are credited to your credit card account.
c. Returns without receipt accepted for store credit only, lowest sale price within the last 12 months.
d. Price protection with receipt only, for store credit of the difference, if a sale item is offered at a lower sale price within a period of 30 days of purchase date.
Sorry, no refunds on custom finished goods, see your sales agreement. For more information see our Contact Us section.

Do you have a mailing list?

We can e-mail you when our new flyer is available to view on line. Please note, Mill Stores will never share your e-mail address with any third party. For more information see our Sign Up For Savings section.

Why unfinished?

Greater value, variety, quality construction, and affordable price are only a few reasons that people turn to the Mill Stores for unfinished furniture. There are many, many more! For more information see our Why Unfinished? section.

What size stools do I need?

We sell 24" and 30". The rule of thumb is, there is 12" between any seat and any top. For example, use 24" stools for 36" countertop; use 30" stools for 42" bar; use an 18" chair for a 30" table. For more information see our Chairs - Stools - Benches section.

Are all chair heights the same?

Although the back height usually varies, the standard height of the seat is always 18". For more information see our Chairs - Stools - Benches section.

What type of wood is better?

No type of wood is better than another. It is your personal preference. For more information see our The Woods In Our Furniture section.

Do you offer volume discounts?

Feel free to contact us if you need a commercial quote. For more information see our Contact Us section.

How do I know what size Cupola to buy for my Shed or Garage?

We sell 5 sizes. 12", 16", 20", 24", and 30". What you do first is measure the building. If your building is for example 12' x 16', then you go with a 16". The idea is to go with "an inch for every foot" You want to go with the larger length in this example 16' = 16". For more information see our Cupolas section.

Do you have a Layaway plan?

Yes. We offer FREE Layaway. It requires a 25% down-payment and we hold your purchase for 60 days.



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